To get mileage reimbursement from Modivcare (formerly LogistiCare), you generally need to
follow a set process. Here is a basic outline of the steps.
Reminder we’re located in the state of South Carolina. If you’re located in a different state the companies and steps likely will be different.
Steps for Modivcare Mileage Reimbursement:
1. Eligibility:
- Modivcare is for any type of insurance, Medicaid or Commercial.
2. Driver’s Profile
- Before a trip, the diver must make a driver's profile by calling the reservation line.
(This line can give you more information regarding scheduling more than one trip at a time.)
- Reservation line for Horry and Georgetown Counties: 1-866-445-9954
3. Trip Number
- A trip number is needed before the therapy appointment. You must call and schedule the standing therapy appointment with Modivcare. This is the only way a trip number can be obtained.
4. Physician/Clinician Signature
- Your therapist must sign the authorized appointment as proof you were present.
5. Turning in the Form
- Ensure the entire form has been completed by you, except the Physician/clinician signature.
- The form must be received within 30 days of the earliest appointment listed on the form.
- More than one therapy appointment can be listed on the form.
- Only one driver can be on the form.
- Once the form is complete, it can be mailed, faxed, or emailed.
- Mail: 798 Park Avenus NW, Noorton, VA 24273
- Email: support.claims@modivcare.com
- Fax: 866-528-0462
Extra Tips:
- Keep Copies: Always keep copies of submitted logs and any receipts or documents you provide as evidence of your trip.
- Submit on Time: Be mindful of any submission deadlines. Late submissions might delay or disqualify your reimbursement.
- Link for Modivcare Website: https://www.mymodivcare.com/members/sc
